When mapping the direction and strategy of your nonprofit, the ultimate goal is always mission fulfillment.  But are there habits and processes that need to change in order to see dramatic improvement?  

Are there change agents within the organization that have pointed to areas of deficiency who have been routinely told “not yet”?  Are there areas of the organization that are operating exactly as they did five years ago, ten years ago?  What about your accounting department?  Are they using the same processes and tools as they were years ago?  Is the only change the increased number of spreadsheets